What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

What are your business ours?

The time frame of order delivery is divided into two parts:
● Handling time: 1-4 business days [ Monday to Friday]
● Transit time: 5-7 business days [Monday to Friday]
● Order cutoff time: (GMT-08:00) Pacific Standard Time (Los Angeles)
How can I contact Toolbox Supply?
Email: support@alldolledupcosmetics.com
Phone +1 715-256-7760
What is the mailing address from Toolbox Supply?

+1 715-256-7760

When will I hear back about my email inquiry?

We typically respond to emails within three business days
What payment methods do you accept?
You can purchase on our website using a debit or credit card.
  • Visa
  • MasterCard
  • Amex
  • Discover
  • Diners club
  • Shop pay
  • Apple pay
  • Google pay
  • Meta pay
  • PayPal
What if I'm not home?
If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.

Can I exchange an item?
We do accept exchanges and they follow the same conditions as returns

In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.

Do you offer international shipping?
No, We do not offer international Shipping.
Can I track my order?
Yes, you will receive a tracking number via email once your order has shipped. You can track your order using the tracking number provided. Track here 
What is your return policy?
We offer a 30-day return policy. Please refer to our Return Policy for more information.